Job Description

Position – Senior ServiceNow Developer

Location – Atlanta, GA (Local candidates only)

Duration – Full-Time

Job Description:

Job Summary:

We are seeking a highly experienced Senior ServiceNow Developer to join our team in Atlanta, GA. The ideal candidate will have over 10 years of IT experience, including a strong background in ServiceNow development, administration, and integration. This role requires a deep understanding of the ServiceNow platform and the ability to design and implement enterprise-level solutions aligned with business needs.

Key Responsibilities:

• Design, develop, configure, and customize ServiceNow modules (ITSM, ITOM, HRSD, SecOps, CSM, etc.).
• Develop and maintain integrations between ServiceNow and third-party systems using APIs, MID servers, web services (REST/SOAP).
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Create and manage complex workflows, business rules, client scripts, and UI policies.
• Develop custom applications on the ServiceNow platform using JavaScript and Glide APIs.
• Implement performance tuning and optimization of ServiceNow instances.
• Conduct unit testing, peer reviews, and deploy code in accordance with best practices.
• Provide production support, troubleshoot issues, and perform root cause analysis.
• Stay updated with the latest ServiceNow releases and features, applying them to current environments when appropriate.

Required Skills & Qualifications:

• 10+ years of IT experience with at least 7+ years specifically in ServiceNow development.
• Strong experience in ServiceNow ITSM, ITOM, CMDB, and custom application development.
• Experience with ServiceNow integrations (LDAP, SSO, AD, SCCM, Azure, etc.).
• Expertise in JavaScript, Glide API, AngularJS, HTML/CSS.
• Proficiency in Flow Designer, Service Portal, and Scoped Applications.
• Solid understanding of ITIL processes and best practices.
• Hands-on experience with ServiceNow upgrades and patching.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Certifications:

• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• ITIL v3/v4 Certification

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